Titan IT Solutions LLC - IT Packages

There can be time lost or saved by managing your clients and addressing issues before they cost downtime.  We can manage and monitor your PC clients to ensure they are running as they should and you have the right equipment for the task.  You will receive monthly reports and an on-site checkup visit.  We can advise you on any upgrades that you may need and provide, install and migrate to those new workstations.  We can provide cloud solutions such as Office 365, preventative maintenance.  We are your Managed Service Provider (MSP).

Having a good handle on your network is essential to everything you do at your business.  Like the clients, we can manage and monitor your network devices and ensure they are running as they should.  We can manage your router and ensure it is secure and everything behind it is handling your communications as they should.

If you have existing servers, we can monitor and manage those the same as we can clients and network components.  We can advise you when a server is struggling and ensure a migration when it's time to upgrade.  For small business who do not have a server, we can install a server that will enable you to share printers, files, data, desktop and mobile messaging, working from a remote location and login on any PC with your own unique credentials saving your business many hours of work.  

We can advise you on software that you may need for your business.  It could be Accounting, Point of Sale, Mobile Devices, and Work from Home solutions.

We can provide you and your business with Remote and On-Site Help Desk Support.  When you contact us, we get notification that you need help.  A support ticket is raised and a Technician will be in contact shortly.  We can ensure that you get the advise, help and support you need when you need it.  If there is a problem with a vendor supplied solution, we can take the reins and work with them to resolve the problem on your behalf.

We set up and manage backup solutions for anything you need to back up.  This will help ensure your data is available if you lost the device, data corruption, data ransomed, or loss of your facility.  Thinking about backup solutions can be daunting, but we can help, advise, set up and maintain a good backup system for your business for when you need it.

Yes, we can do break-fix solutions.  It broke and you need it working again.  We can resolve or advise you on how you can get your business running again.  This is a non-managed service, so there is a lot at risk of not having someone look things over, take a health check and help keep an eye out for problems before they become disasters.  Sometimes, these are unrecoverable because there aren't good backups and problems went unnoticed.  However, we are here to help get things going again and can work with you on fixing the situation and providing solutions.